Bilstein General Warranty Details
ThyssenKrupp Bilstein of America warrants its gas pressure shock absorbers against defects in workmanship and materials for as long as you, the original purchaser, own your car.
If at any time after purchase or installation, the shock malfunctions and Bilstein determines it to be defective, Bilstein will either replace it or repair it.
There are only a few specific exceptions to this warranty. They include:
- Original equipment shock absorbers - which are warrantied by the original equipment manufacturer
- Improper installation, racing, driving competition or off-road use, use on modified or other than Bilstein-recommended vehicles
- Bent or Broken Rods showing abuse or abnormal wear Bilstein's liability for a defective shock absorber is limited to replacement of shock with a new or reconditioned Bilstein shock absorber
- Rubber mounting hardware and labor charges are not covered by the warranty
Note: Other exclusions may or may not apply in certain states or rare circumstances. Proof of purchase is required to process warranty.
For additional information about the warranty, you can contact the Bilstein Warranty Hotline by phone at 1(800) 370-9522 or email at warranty@bilstein.com.
Order online - Bilstein shock absorbers, steering dampers and struts are designed specifically for your vehicle type.
Use our shop by vehicle function to see which products are available for your vehicle.