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We are pleased to announce that we have earned the Bizrate Circle of Excellence award for the 4th time. Bizrate is one of the largest sources of consumer-generated reviews of online retailers in the United States.
In 2016, over 3,600 online retailers in North America were considered for the award. The ratings are from direct feedback, collected at the point-of-sale and after the delivery of goods, from customers concerning seven key satisfaction indicators:
- Overall Satisfaction at the point-of-sale
- Product Selection on the website
- Ease of Finding Products on the website
- Repurchase Intent (from the same retailer) after the order is received
- Product Met Expectations, collected after the order is received
- On-time Delivery of the order
- Customer Support assistance
We are honored to have our name alongside other award winning companies such as Under Armour, Crutchfield, L.L. Bean, etc. Your feedback, both good and not so good, is what keeps us working hard and striving to be a better company every step of the way.
Everyone at Michigan Truck Spring would like to thank our customers for their honest feedback that helps us to improve our practices. For more information about the 2016 Bizrate® Circle of Excellence award click here.
This is our new TV commercial that will be airing on Fox and NBC in Saginaw, Flint, Bay City, Midland and other areas of the Great Lakes Bay Region. Thanks for watching!
Coming in 2014, Michigan Truck Spring will be combing our online website logo and our local store logo into one. Over the years we have had a logo for our local business and a logo for our truckspring.com online store. Our local trucks , advertisements and signage will soon match our online store.
Below is a snap shot of our logo over time.
TruckSpring.com online logos
Michigan Truck Spring Of Saginaw Retail Store Logos
One of our 1st store logos going back to 1976
1980's Michigan Truck Spring store logo
1990's -> 2015
Thanks for the support over the years and we look forward to many more years growing, evolving and of serving you.