Privacy Policy

Last updated August 10, 2026

This Privacy Policy for Michigan Truck Spring of Saginaw, Inc. ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services").

TruckSpring.com is the e-commerce website of Michigan Truck Spring of Saginaw, Inc., a Michigan-based supplier of suspension, towing, trailer, brake, body, electrical, steering, and accessory parts for light-, medium-, and heavy-duty trucks and trailers. Founded in 1926 and located in Saginaw, Michigan since 1976, we have been selling online since 2001 and serve commercial fleet operators, repair shops, and individual vehicle owners across the United States. We also accept international orders.

This Privacy Policy applies when you:

  • Visit https://www.truckspring.com or another website of ours that links to this Privacy Policy;
  • Use TruckSpring.com, including creating an account, searching for products, placing an order, or contacting customer support; or
  • Engage with us in other related ways, including marketing communications or events.

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@truckspring.com.

Summary of Key Points

This summary provides key points from our Privacy Policy. Use the table of contents below to jump to the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. See Section 1.
Do we collect or process sensitive personal information? We do not collect sensitive personal information for the purpose of inferring characteristics about you. Some information used to operate accounts and process payments may be classified as sensitive under certain state laws. See Section 1.
Do we collect any information from third parties? We may receive limited information from service providers that help us process payments, validate customer-provided information, prevent fraud, calculate and administer sales tax, fulfill and ship orders, provide website functionality, measure website use, and deliver or measure advertising. Advertising and analytics providers may also return campaign, attribution, audience, conversion, and telephone call measurement information associated with our advertising activities. See Section 1.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so. See Section 2.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. See Section 4.
How do we keep your information safe? We use appropriate and reasonable technical and organizational measures designed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. See Section 8.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. See Section 10 and Section 12.
How do you exercise your rights? You may use our Privacy Choices page, submit our Data Subject Access Request Form, email us, or call us. See Sections 12 and 15.

Table of Contents

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include the following:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Usernames
  • Passwords
  • Billing addresses
  • Payment card information
  • Contact preferences
  • Contact or authentication data
  • Company name and business information
  • Vehicle information (year, make, model) for product compatibility
  • Tax-exempt certificate numbers and resale certificate information for customers claiming sales tax exemption
  • Information and files you provide through customer support, such as photographs of a part or vehicle sent to help identify or resolve an order

Sensitive Information. We do not collect sensitive personal information for the purpose of inferring characteristics about you. Certain information we collect to operate customer accounts and process payments, including account credentials and payment card information, may be classified as sensitive personal information under some state laws. We use this information only for permitted business purposes, such as providing requested Services, processing payments, maintaining account security, and preventing fraud, and not to infer characteristics about you.

Payment Data. If you make a purchase, we collect the payment information necessary to process and administer the transaction. Payment card information is stored in encrypted form and processed with the assistance of third-party payment processing services. We may retain payment and transaction information as needed for order administration, accounting, fraud prevention, refunds, chargebacks, and customer service.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information generally does not directly identify you, but may include your IP address, approximate location inferred from your IP address, browser and device characteristics, operating system, language preferences, referring URLs, information about how and when you use our Services, and other technical information. We and our analytics, advertising, security, and other service providers may collect this information through server logs, cookies, pixels, tags, and similar technologies. This information is used to maintain the security and operation of our Services, understand website use, improve performance, and measure or deliver advertising in accordance with your privacy choices.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.

The information we collect includes:

  • Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this may include your IP address, device information, browser type and settings, information about your activity in the Services (such as date and time stamps, pages and files viewed, searches, and other actions you take), and device event information such as system activity and error reports.
  • Device Data. Technical information about the computer, phone, tablet, or other device you use to access the Services. Depending on the device and browser used, this may include your IP address or proxy server, browser type, operating system, device type, Internet service provider or mobile carrier, screen or display characteristics, cookie or advertising identifiers, and system configuration information.
  • Location and Address Information. We collect billing and shipping addresses that you provide when creating an account, requesting information, or placing an order. We may also infer an approximate location, such as a city, state, region, or country, from your IP address. We do not request access to precise GPS location through the website.

Information we receive from other sources

In Short: We receive limited information about you from service providers that support our business.

We receive information from providers that help us process payments, validate customer-provided email and address information, assess transaction risk, calculate and administer sales tax, fulfill and ship orders, and deliver or measure advertising. Advertising and analytics providers may return campaign, attribution, audience, and conversion information, including information about telephone calls placed to us from our advertisements. We combine this information with the information described above to operate our business and evaluate our advertising.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. So you can create and log in to your account, and to keep your account in working order.
  • To deliver and facilitate delivery of services to the user. To provide you with the requested service.
  • To respond to user inquiries and offer support. To respond to your inquiries and resolve any potential issues with the requested service.
  • To send administrative information to you. To send you details about our products and services, changes to our terms and policies, and other similar information.
  • To fulfill and manage your orders. To fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • To request feedback. To request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. In accordance with your marketing preferences. You can opt out of our marketing emails at any time — see Section 10.
  • To deliver and measure advertising. To develop and display advertising, create or measure advertising audiences, attribute purchases or other conversions to advertising campaigns, and evaluate campaign performance. For these purposes we may transmit hashed customer contact information, including email addresses and telephone numbers, together with limited order or conversion information to advertising platforms through secure server-to-server integrations. Hashing converts the contact information into a coded value before transmission. See Section 13.
  • To measure telephone calls that result from our advertising. When you reach our Services from one of our advertisements, the telephone number displayed to you may be a forwarding number provided by Google rather than our published number. Calls to a forwarding number connect to us in the usual way. We receive information about the call, such as the date and time, its duration, whether it was answered, the general geographic area of the caller, and the advertising campaign associated with the call, so we can evaluate which advertising leads to customer contact. Neither we nor Google records the content of these calls.
  • To protect our Services. As part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To identify usage trends. To better understand how our Services are being used so we can improve them.
  • To determine the effectiveness of our marketing and promotional campaigns. Including measuring whether marketing emails were opened and which links were selected.
  • To validate customer information, reduce shipping errors, and prevent fraudulent transactions. We may use third-party services to validate customer-provided email addresses, verify and standardize shipping and billing addresses, and assist with fraud prevention and transaction-risk assessment. These services may return email deliverability or validation results, standardized address information, and fraud or transaction-risk indicators.
  • To establish and defend legal claims. Retaining and using personal information as needed to respond to legal disputes, enforce our terms, and protect our legal rights.
  • To calculate, collect, report, and administer sales tax. We may provide order and shipping-address information to third-party tax calculation and compliance services to determine applicable tax rates, calculate and collect sales tax, maintain tax records, and meet tax-reporting and compliance obligations.
  • For internal business administration. Using customer and order information for accounting, financial reporting, tax compliance, and internal business operations.

3. What Legal Bases Do We Rely On To Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, this section applies to you

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. We may rely on the following legal bases:

  • Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
  • Performance of a Contract. We may process your personal information when necessary to fulfill our contractual obligations to you, including providing our Services or acting at your request prior to entering into a contract with you.
  • Legitimate Interests. We may process your information when reasonably necessary to achieve our legitimate business interests, where those interests do not outweigh your interests and fundamental rights and freedoms. For example, to tell users about offers and discounts, develop and display relevant advertising, analyze how our Services are used so we can improve them, support our marketing activities, diagnose problems, prevent fraud and reduce shipping errors, protect our business from legal claims and enforce our Terms and Conditions, and operate our business effectively.
  • Legal Obligations. We may process your information where necessary for compliance with our legal obligations, such as cooperating with a law enforcement body or regulatory agency, exercising or defending our legal rights, or disclosing your information as evidence in litigation in which we are involved.

If you are located in Canada, this section applies to you

We may process your information if you have given us specific permission (express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time.

In limited circumstances set out in applicable Canadian law, we may be permitted to collect, use, or disclose personal information without consent — for example, where collection is clearly in an individual's interests and consent cannot be obtained in a timely way, for fraud detection and prevention, in connection with certain business transactions, or where disclosure is required by a subpoena, warrant, or court order.

4. When And With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and with the categories of third parties listed below.

Vendors, Service Providers, and Other Recipients. We may disclose personal information to vendors, service providers, contractors, professional advisers, carriers, payment processors, advertising and analytics providers, and other parties that help us operate our business or provide the Services. Depending on the service and applicable law, these recipients may process information on our behalf under contractual restrictions or may process information for their own permitted purposes under their own privacy policies. We seek to use providers that maintain appropriate safeguards for the information they process.

The categories of third parties we may share personal information with are as follows:

  • Ad Networks
  • Cloud Computing Services
  • Data Analytics Services
  • Finance & Accounting Tools
  • Order Fulfillment Service Providers
  • Payment Processors
  • Performance Monitoring Tools
  • Retargeting Platforms
  • Sales & Marketing Tools
  • Website Hosting Service Providers
  • Communication & Collaboration Tools
  • Data Storage and Image Hosting or Protection Service Providers
  • Email Validation Services
  • Address Validation Services
  • Fraud Prevention and Transaction-Risk Services
  • Tax Calculation and Compliance Services

We also may need to disclose your personal information in the following situations:

  • Business Transfers. We may share or transfer information in connection with, or during negotiations of, a merger, sale of company assets, financing, reorganization, or acquisition of all or a portion of our business.
  • Legal and Regulatory Disclosures. We may disclose information when we believe disclosure is required by law, legal process, court order, or a lawful government request, or when reasonably necessary to protect the rights, property, safety, or security of our customers, our business, or others.
  • Embedded Maps. Our driving directions page includes an embedded Google Map showing the location of our Saginaw facility. The map does not load until you accept the relevant cookie category. If it loads, Google may receive technical information such as your IP address and information about your interaction with the map, in accordance with Google's privacy practices. We do not connect the Services to your Google account, and we do not request access to your device's precise location for this purpose.

5. Do We Use Cookies And Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, tailor advertisements to your interests, attribute purchases or other conversions to advertising campaigns, and measure advertising performance. Some conversion measurement also takes place through secure server-to-server integrations that do not rely on cookies — see Section 13.

We may also use analytics and session-replay technologies that recreate visitor interactions with our website — such as mouse movements, clicks, scrolling, navigation, pages viewed, and interactions with form fields — to help us understand how visitors use the Services, identify technical problems, protect against misuse, and improve website performance and usability. Their use is subject to your cookie and privacy choices where required by law.

To the extent these online tracking technologies are considered a “sale,” “sharing,” or targeted advertising under applicable US state laws, you may opt out through the privacy preference tool available on our Privacy Choices page. We also honor applicable browser-based opt-out preference signals, including Global Privacy Control, as described in Section 11. To submit a request concerning other disclosures of your personal information, including disclosures made through server-to-server integrations, you may use the methods described in Section 12.

Analytics providers

We use third-party analytics services to understand how our Services are used. A current list of the analytics and advertising providers active on our website, the specific technologies they use, and how to refuse them is maintained in our Cookie Policy. If you would like to opt out of Google Analytics measurement across websites, Google provides a browser add-on at https://tools.google.com/dlpage/gaoptout.

6. Is Your Information Transferred Internationally?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. Regardless of your location, your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we share personal information (see Section 4), including facilities in the United States and other countries. If you are a resident of the European Economic Area (EEA), United Kingdom (UK), or Switzerland, these countries may not have data protection laws as comprehensive as those in your country. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable law.

International Transfer Safeguards. Where applicable law requires safeguards for an international transfer of personal information, we and our service providers may rely on recognized legal mechanisms, such as adequacy decisions, approved contractual clauses, or other lawful transfer mechanisms. The particular safeguard used may depend on the recipient, the destination country, and the services involved.

7. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain customer accounts, process and document orders, provide customer service, administer returns and warranties, maintain tax and accounting records, prevent fraud, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods vary depending on the type of information, the nature of our relationship with you, operational requirements, and applicable legal, tax, accounting, warranty, chargeback, and recordkeeping requirements. Some order and transaction records may be retained after an account is closed or after an order is completed. Internet activity, approximate location, cookie identifiers, advertising data, and related inferences are generally retained according to our operational needs, your cookie settings, and the retention periods established by the relevant service providers.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction, or that you are the parent or guardian of such a minor and consent to that minor's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@truckspring.com.

10. What Are Your Privacy Rights?

In Short: Depending on your state of residence in the US or your region, you have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, (v) to object to certain processing of your personal information, and (vi) not to be subject to a decision based solely on automated processing, including profiling, that produces legal or similarly significant effects, subject to applicable exceptions.

We may use automated tools to support routine business activities, such as payment authorization, fraud prevention, address verification, tax calculation, website security, and order processing. These tools may provide scores, alerts, recommendations, or other information for review. Employees review orders and make final decisions regarding order acceptance, cancellation, or requests for additional verification.

You can exercise applicable rights through our Privacy Choices page, our Data Subject Access Request Form, or the other contact methods identified in Section 15. We will consider and act upon requests in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you may contact us using the details in Section 15. You may also have the right to lodge a complaint with the data protection authority in your country or, in the UK, with the Information Commissioner's Office. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent. If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time using the contact details in Section 15. This will not affect the lawfulness of the processing before its withdrawal, nor, where applicable law allows, the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications. You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails that we send, or by contacting us using the details in Section 15. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account, or contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and similar technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Policy.

11. Controls For Do-Not-Track And Global Privacy Control

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized, and California law requires us to tell you how we respond. Because there is currently no industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time. If a standard is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

Global Privacy Control. We recognize and honor Global Privacy Control (GPC) signals for browser-based advertising and targeting technologies. If you use a browser or extension that supports GPC, we will treat the signal as a request to opt out of sale or sharing associated with those technologies under applicable state privacy laws, including the California Consumer Privacy Act (CCPA), and automatically apply the corresponding browser-based opt-out preference. You may submit a request as described in Section 12 to exercise any additional rights that may apply to you. For more information about GPC and how to enable it, visit globalprivacycontrol.org.

12. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing. These rights may be limited in some circumstances by applicable law.

Categories of Personal Information We Collect

The table below identifies the categories of personal information we have collected in the past twelve (12) months. The examples describe the types of information included in each category; we collect only the information described in this Privacy Policy that is relevant to our interactions with you. For additional detail, see Section 1.

Category Examples Collected
A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name YES
B. Personal information as defined in the California Customer Records law Name, contact information, billing and shipping addresses, account information, and payment or transaction information YES
C. Protected classification characteristics under state or federal law Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data NO
D. Commercial information Transaction information, purchase history, financial details, and payment information YES
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements YES
G. Geolocation data Approximate location inferred from an IP address and customer-provided billing and shipping addresses YES
H. Audio, electronic, visual, or similar information Customer-provided photographs of parts or vehicles submitted for product identification, order assistance, warranty support, or customer service. We do not record customer telephone calls. YES
I. Professional or employment-related information Business contact details, company affiliation, job title, and related information provided when purchasing for a business, fleet, repair shop, or other organization YES
J. Education Information Student records and directory information NO
K. Inferences drawn from collected personal information Limited inferences about product interests, advertising audiences, or likely preferences based on website activity, purchases, and interactions with advertising YES
L. Sensitive personal information Account credentials and payment card information may be classified as sensitive personal information under some state laws. We use this information only for permitted purposes such as account access, payment processing, security, and fraud prevention, and not to infer characteristics about you. YES — used only for permitted purposes and not to infer characteristics

We may also collect other personal information outside of these categories where you interact with us in person, online, or by phone or mail in the context of receiving help through our customer support channels, participating in customer surveys or contests, and facilitating the delivery of our Services and responding to your inquiries.

Retention periods for these categories are described in Section 7.

Sources of Personal Information

See Section 1.

How We Use and Share Personal Information

See Section 2. We may collect or disclose personal information using technologies and methods that include:

  • Targeting cookies and marketing cookies
  • Beacons, pixels, and tags
  • Secure server-to-server advertising and conversion-measurement integrations

Will your information be shared with anyone else?

We may disclose personal information to service providers and other recipients as described in Section 4. We may use your personal information for our own business purposes, such as undertaking internal research for technological development and demonstration. This is not considered "selling" of your personal information.

In the preceding twelve (12) months, we have "shared" limited personal information for targeted or cross-context behavioral advertising, and certain disclosures may be considered a "sale" under state laws that define those terms broadly. We do not exchange customer personal information for monetary payment. We have also disclosed the following categories of personal information to service providers and other recipients for business purposes in the preceding twelve (12) months:

  • Category A. Identifiers
  • Category B. Personal information as defined in the California Customer Records law
  • Category D. Commercial information
  • Category F. Internet or other electronic network activity information
  • Category G. Approximate geolocation information
  • Category H. Audio, electronic, visual, or similar information
  • Category I. Professional or employment-related information
  • Category K. Inferences drawn from collected personal information
  • Category L. Sensitive personal information (limited to payment-card information disclosed to payment processors to complete transactions)

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found in Section 4.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law. These rights include:

  • Right to know whether or not we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right to non-discrimination for exercising your rights
  • Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California's privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects

Depending upon the state where you live, you may also have the following rights:

  • Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
  • Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
  • Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
  • Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut)
  • Right to review, understand, question, and depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Connecticut and Minnesota)
  • Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)

How to Exercise Your Rights

To exercise your privacy rights, you may:

Our Privacy Choices page allows you to manage browser-based advertising technologies and explains how to submit requests concerning other disclosures of personal information. We also honor applicable browser-based opt-out preference signals, including Global Privacy Control, as described in Section 11.

Under certain US state data protection laws, you may designate an authorized agent to submit a request on your behalf. We may deny a request from an authorized agent that does not provide proof that the agent has been validly authorized to act on your behalf in accordance with applicable law.

Request Verification

For requests to access, correct, delete, or obtain a copy of personal information, we may need to verify your identity to determine that you are the person about whom we maintain the information. We will use personal information provided in connection with the request only to verify your identity or authority, process the request, maintain appropriate records, and prevent fraud or misuse.

If we cannot verify your identity using information already maintained by us, we may request additional information reasonably necessary to complete verification. The information required and the level of verification may vary depending on the nature and sensitivity of the request.

Requests to opt out of the sale or sharing of personal information or targeted advertising generally do not require identity verification. We may request only the information reasonably necessary to identify the browser, device, account, email address, or other information to which the opt-out should apply.

If you submit a request through an authorized agent, we may request information reasonably necessary to confirm the agent’s authority and, where permitted by applicable law, verify your identity directly.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at privacy@truckspring.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decision. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact details in Section 15.

13. Sale And Sharing Of Personal Information

Like many e-commerce websites, we use advertising, analytics, retargeting, and conversion-measurement services.

Cookies, pixels, tags, and similar technologies on our Website may make limited online identifiers, cookie identifiers, device information, internet or other electronic network activity, approximate location information, and related inferences available to advertising providers for purposes such as advertising measurement, remarketing, audience creation, and campaign optimization.

We may also transmit hashed customer contact information, such as email addresses and telephone numbers, together with limited order or conversion information to advertising providers through secure server-to-server integrations. Hashing converts the contact information into a coded value before transmission. This information may be used to measure and attribute conversions, improve advertising performance, and create or update advertising audiences. Because these integrations do not operate through your browser, they are not affected by your browser cookie settings.

Under certain U.S. state privacy laws, these activities may be considered “sharing” for targeted or cross-context behavioral advertising or, in some states, a “sale,” even when no money is exchanged. You may opt out of browser-based advertising and targeting technologies through the privacy preference tool available on our Privacy Choices page. We also recognize and honor Global Privacy Control and other applicable browser-based opt-out preference signals, as described in Section 11.

Because server-to-server integrations do not operate through your browser, changing your browser cookie preferences or enabling a browser-based opt-out preference signal may not communicate a choice concerning information transmitted through those integrations. To submit a request concerning those or other disclosures of your personal information, including an applicable request to opt out of sale, sharing, or targeted advertising, use the methods described in Section 12.

14. Do We Make Updates To This Policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

15. How Can You Contact Us About This Policy?

If you have questions or comments about this Privacy Policy, or would like to exercise an applicable privacy right, you may reach us through any of the following methods:

  • Email: privacy@truckspring.com
  • Toll-free (US & Canada): 1-800-358-4751
  • Privacy Choices: https://www.truckspring.com/PrivacyChoices.aspx
  • Data Subject Access Request Form: https://app.termly.io/dsar/71258b50-1a73-4810-bafa-5755d23ed37c

Or by post at:

Michigan Truck Spring of Saginaw, Inc.
3649 Wolf Road
Saginaw, MI 48601
United States

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correction of inaccuracies, or deletion of your personal information. You may also have the right to withdraw your consent to our processing. These rights may be limited in some circumstances by applicable law. See Section 10 and Section 12 for details.


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