What the warranty does not cover
Original equipment shock absorbers: if your vehicle was equipped with BILSTEIN from the factory (original equipment) warranty claims must be directed to the vehicle manufacturer.*
Improper installation, racing, driving competition or off-road use, modified use or applications other than Bilstein recommended vehicles, commercial vehicles, bent or broken rods showing abuse or abnormal wear, surface finish, boot or mounting hardware, rubber bushings are not covered.
Labor charges are not covered by any of the foregoing limited warranties.
You can view the full details of Bilstein’s warranty here.